Services and Support
Contact details for the Local Observatory Support Desk are:
Telephone xxxxxx (office hours) Email: xxx
We provide a comprehensive set of local intelligence services including:-
1. Telephone Advice Line for providing advice on local intelligence and data issues
2. One-to-one face-to-face advice as required
3. Establish protocols and organizational framework for cross-partnership data exchange
4. Processing/cleaning/geo-coding/exchanging data
5. Bureau service for one-off requests for data or outputs (eg. custom maps)
6. Forum for improving understanding of user needs and targeting them with outputs
7. Bespoke analysis / research and report production on key issues
8. Production of regular Policy Briefing reports and annual a ‘State of Area’ report
9. Production of regular ward profile bulletins for elected members
10. Promotion and training activities including specific sessions for use of the LIS and moregeneral sessions on use/application of local intelligence in decision-making
11. Maintain a wider ‘intelligence section’ of the observatory
12. Contribute to strategy development and performance reporting as information experts